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Troubleshooting
Troubleshooting


Troubleshooting

No remote computer is specified

You haven't entered an FTP server in the Settings tab. The updater requires a server to upload the rankings pages to.

Unable to connect to remote host

Either the FTP server can't be found, or your username and password are incorrect. Either way, you need to check your FTP settings on the Settings tab.

Template not found: ...

The updater takes template files from the templates folder to design the rankings pages from their layouts. If a template doesn't exist, the updater cannot create the page for that template. You'll need to unzip the templates from the updater's zip file again, or download a new one.

Invalid file

You may get this error when importing data. This means that the file you're trying to import contains invalid data and can't be imported. This can only happen if you edit the exported file manually. It will not happen with an unmodified exported file.

You need at least 2 people in the rivalry

This is fairly self explanatory. Add more people to the rivalry.

You need to have at least one page checked to upload on the Settings tab

This is also self explanatory. Go to the Settings tab and choose some pages to upload.

Other errors

If you get an error not listed here, please tell me about it, especially if it's a runtime error. You'll need to send me your entire updater folder so I can debug it properly, so you may want to change your password to something else before you do. Also tell me what you were doing when the error occurred, and any possible reason why you think it happened. You can contact me on AIM at YourElitenessPD or email me at YourEliteness@gmail.com.

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